Shipping Policy
Noblewood Cabinets LLC
Noblewood Cabinets LLC is committed to delivering your cabinetry products safely and efficiently. This Shipping Policy outlines important information regarding shipping methods, delivery timelines, responsibilities, and procedures for handling shipping-related issues.
Order Processing Time
Orders are processed after payment is received and confirmed. Processing times may vary depending on product type, availability, and whether the order includes custom or assembled items. Typical processing times are provided as estimates and may change due to production schedules or inventory levels.
Customers will receive confirmation once the order has been processed and prepared for shipment.
Shipping Methods
Noblewood Cabinets LLC offers various shipping options depending on order size, destination, and product type. These may include:
- Freight carrier delivery for large cabinet orders
- Standard ground shipping for smaller items and accessories
- Customer-arranged pickup (when available)
Shipping method selection will be communicated during order confirmation.
Shipping Costs
Shipping charges are calculated based on product size, weight, destination, and delivery method. Shipping fees may be included in your invoice or quoted separately. Customers are responsible for all shipping costs unless otherwise agreed in writing.
Additional fees may apply for:
- Residential delivery
- Liftgate service
- Limited access locations
- Inside delivery requests
- Expedited shipping
Delivery Timeframes
Estimated delivery timelines are provided for convenience only and are not guaranteed. Delays may occur due to:
- Weather conditions
- Carrier delays
- Supply chain disruptions
- High seasonal demand
- Incorrect shipping information
Noblewood Cabinets LLC is not responsible for delays once the shipment leaves our facility.
Risk of Loss and Ownership
All shipments are made FOB Noblewood Cabinets LLC warehouse unless otherwise agreed. Ownership and risk of loss transfer to the customer once the products leave our facility. Customers are responsible for inspecting shipments upon delivery.
Delivery Inspection
Customers must inspect all shipments immediately upon delivery. Please check for:
- Visible damage
- Missing items
- Incorrect products
- Packaging issues
If damage is present:
- Note the damage on the delivery receipt
- Take clear photos of packaging and products
- Contact Noblewood Cabinets LLC promptly
Failure to document damage at delivery may result in denial of claims.
Shipping Damage or Shortage Claims
All shipping damage or shortage claims must be reported within 21 days of delivery. Claims should include:
- Order number
- Customer name
- Delivery address
- Description of damage or missing items
- Photos of damaged goods and packaging
Noblewood Cabinets LLC will review the claim and determine appropriate resolution, which may include replacement parts, product replacement, or store credit.
Customer-Arranged Shipping
If the customer chooses to arrange their own shipping or pickup, Noblewood Cabinets LLC is not responsible for damage, delays, or loss once the order leaves our warehouse. Customers assume full responsibility for the shipment.
International Shipping
For international orders, customers are responsible for:
- Import duties
- Taxes
- Customs clearance fees
- Brokerage charges
Noblewood Cabinets LLC is not responsible for delays caused by customs or regulatory authorities.
Failed Delivery Attempts
If delivery fails due to incorrect address, customer unavailability, or refusal of shipment, additional redelivery or storage fees may apply. These fees are the responsibility of the customer.
Shipping Policy Updates
Noblewood Cabinets LLC reserves the right to update this Shipping Policy at any time. Changes will be posted on this page, and continued purchases constitute acceptance of the updated policy.
Contact Information
For shipping questions or claims, please contact:
Noblewood Cabinets LLC
Email: info@noblewoodcabinets.com
Phone: +1 615-559-9725
Address: 1705 Horsepower Dr Columbia TN - 38401