Return and Cancellation Policy
Noblewood Cabinets LLC
At Noblewood Cabinets LLC, we aim to ensure customer satisfaction with every purchase. This Return Policy outlines the requirements, process, and conditions for returning products purchased from Noblewood Cabinets LLC. Please review this policy carefully before initiating a return.
Return Eligibility
Products may be eligible for return if the following conditions are met:
- Return request is submitted within 21 days of delivery
- Items are unused, unassembled, and uninstalled
- Products are in original condition and packaging
- Return authorization is obtained from Noblewood Cabinets LLC
- Items are not custom-made or special-order products
Returns that do not meet these requirements may be refused.
Non-Returnable Items
The following items are not eligible for return:
- Custom or made-to-order cabinets
- Assembled or installed products
- Modified or altered items
- Clearance or final sale items
- Products not in original packaging
- Items damaged due to improper handling, storage, or installation
- Returns sent without prior authorization
Return Authorization
All returns must be approved in advance. To request a return authorization, customers must provide:
- Order number
- Customer name
- Delivery address
- Reason for return
- Photos of product (if applicable)
Noblewood Cabinets LLC will review the request and provide return instructions if approved.
Restocking Fee
Approved returns may be subject to a restocking fee of up to 50% of the product value. This fee covers inspection, repackaging, and restocking costs.
Return Shipping
Customers are responsible for all return shipping costs unless the return is due to an error by Noblewood Cabinets LLC or a defective product. We recommend using a trackable and insured shipping method. Noblewood is not responsible for lost or damaged return shipments.
Inspection and Approval
Once returned items are received, Noblewood Cabinets LLC will inspect them to confirm eligibility. Products that are damaged, used, or not in resellable condition may not qualify for a refund.
Refunds
After inspection and approval, refunds will be processed using one of the following methods:
- Original payment method
- Store credit
- Partial refund (if applicable)
Refund processing typically takes 5–10 business days after approval, depending on the payment provider.
Damaged or Incorrect Items
If you receive damaged, defective, or incorrect items, you must notify Noblewood Cabinets LLC within 21 days of delivery. Please include photos of the product and packaging. We will review the claim and determine the appropriate resolution.
Exchanges
Exchanges may be offered for eligible items. Customers must follow the return process and place a new order unless otherwise agreed.
Policy Updates
Noblewood Cabinets LLC reserves the right to update this Return Policy at any time. Changes will be posted on this page.
Contact Us
For return requests or questions, please contact:
Noblewood Cabinets LLC
Email: info@noblewoodcabinets.com
Phone: +1 615-559-9725
Address: 1705 Horsepower Dr Columbia TN - 38401