Refund Policy
Noblewood Cabinets LLC
At Noblewood Cabinets LLC, we strive to provide high-quality cabinetry products and excellent customer service. This Refund Policy outlines the terms and conditions under which refunds, returns, and exchanges may be processed. By purchasing from Noblewood Cabinets LLC, you agree to the policy outlined below.
Return Eligibility
To qualify for a refund or return, products must meet the following conditions:
- Items must be unused and in original condition
- Products must be returned in original packaging
- Return request must be submitted within 21 days of delivery
- Return must be approved by Noblewood Cabinets LLC before shipping
- Products must not be installed, assembled, or modified
Items that do not meet these requirements may not be eligible for a refund.
Non-Refundable Items
The following items are not eligible for refunds:
- Custom or made-to-order cabinets
- Assembled or installed products
- Clearance or final sale items
- Products damaged due to improper handling or installation
- Items returned without authorization
- Products not in original packaging
Restocking Fee
Approved returns may be subject to a restocking fee of up to 50% of the product value. This fee covers inspection, repackaging, and restocking costs.
Return Process
To initiate a return, customers must contact Noblewood Cabinets LLC and provide:
- Order number
- Customer name
- Delivery address
- Reason for return
- Photos of product (if applicable)
Once the return is approved, instructions will be provided. Unauthorized returns may be refused or returned at the customer's expense.
Refund Processing
After receiving and inspecting the returned product, Noblewood Cabinets LLC will process the refund. Refunds may be issued in one of the following ways:
- Original method of payment
- Store credit for future purchases
- Partial refund if applicable
Processing times may vary depending on payment provider, but typically take 5–10 business days after approval.
Damaged or Defective Products
If your order arrives damaged or defective, you must notify Noblewood Cabinets LLC within 21 days of delivery. Please include photos of the damaged product and packaging. Noblewood will review the claim and may offer:
- Replacement parts
- Product replacement
- Partial refund
- Store credit
Claims submitted after 21 days may not be accepted.
Order Cancellations
Orders may be canceled only if processing or production has not begun. Once assembly, custom manufacturing, or packaging has started, cancellations may not be permitted. Approved cancellations may be subject to a restocking or processing fee.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a Noblewood error or defective product. We recommend using insured and trackable shipping services. Noblewood Cabinets LLC is not responsible for items lost or damaged during return shipping.
Exchanges
Exchanges may be available for eligible items. Customers must follow the return process and place a new order for the replacement product unless otherwise agreed.
Policy Updates
Noblewood Cabinets LLC reserves the right to modify this Refund Policy at any time. Changes will be posted on this page, and continued purchases constitute acceptance of the updated policy.
Contact Us
For refund or return requests, please contact:
Noblewood Cabinets LLC
Email: info@noblewoodcabinets.com
Phone: +1 615-559-9725
Address: 1705 Horsepower Dr Columbia TN - 38401